Thanks to thorough research into our retailers’ practices, we have been able to identify the most effective steps that are crucial to successfully selling Furch guitars. These guidelines are a summary of these findings, created for all Furch retailers with the purpose of maximizing the potential and added value of working with Furch Guitars.

The source of this knowledge is the surveys that our sales representatives conduct during their visits to your stores. We would like to thank all participants for their openness and their help in providing such valuable insight.

Promotion

Inform your customers what Furch is, and keep letting them know that the brand is available at your store. These days, digital reach is often very effective when used well, but good old word of mouth is still the most powerful. There are many ways to engage your customers and share information about Furch — below are some of the most effective channels you can make use of.

Staff-customer interaction

In-store marketing materials

Mailing campaigns

Social media communication

Organizing events

Collaboration with endorsed
artists and influencers

Once you determine your preferred channels, the next question is what specifically to promote, and where to get information on it. You’re the one who knows your customers the best, so focus on whatever works best for them. Here are some pointers on how to get it done:

01

GET TO KNOW FURCH

The best way to get familiar with the Furch story, innovations, and product range is through the Furch Essentials online learning program — designed specifically for retail sales staff.

As a supplementary resource, you can also explore our YouTube channel for videos on our history and unique construction features.

02

EXPLORE THE FURCH PORTFOLIO

Get familiar with the full Furch model range to confidently present product knowledge and provide the kind of guidance customers expect from trusted music store staff.

Explore 

Explore the Furch portfolio

03

Independent Reviews

Get familiar with independently produced videos about Furch — there are plenty available on YouTube. They offer a valuable third-party perspective on Furch as a brand, along with in-depth reviews of our instruments.

Explore 

Explore the Furch portfolio

04

Media Library

Check out our open-access media library featuring high-quality product photos, promotional images, and videos available via Google Drive. These assets are especially useful for boosting your digital marketing and social media presence.

Explore 

Explore the Furch portfolio

05

Customer-Centered Promotion

Choose the aspect of Furch Guitars that resonates most with your customers, whether it’s sound quality, craftsmanship, or artist endorsements, and focus your promotion around that.

Explore the Furch portfolio

06

Sustained Growth

Keep the momentum going. Experiment with what works best for your store, and build on it over time.

Explore the Furch portfolio

Presentation

Furch instruments are designed to be an extension of a musician’s creative mind — a tool for relaxation and a source of joy. Because words alone can’t fully capture what makes Furch guitars special, it’s essential to present the brand through thoughtful and effective promotion. The following steps will help guide you.

Hands-On

Hands-On

Get a Furch guitar into the hands of every customer who visits your acoustic guitar department.

Share Passion

Share Passion

Tell your customers what you personally like about Furch.

Furch story

Furch story

Share the story behind Furch.

Innovations

Innovations

Explain the three main technical innovations: individual soundboard voicing, the CNR System®Active, and our proprietary resonance-enhancing UV-polymerized finishes.

At the end of the day, we all want the customer to leave your store with the best possible solution for their needs. A deep understanding of the product they’re considering is key to helping them make the right decision. The guidelines outlined above have proven to be an effective way to achieve this and have been successfully used by many music stores selling Furch guitars around the world.

Please let us know about your experience applying these best practices by contacting your Furch sales representative, or reach out to our customer support team at [email protected]